If you have another remote in the house that you use for another same brand split air conditioner, you can try it on the unit that’s not working.

If installing fresh batteries doesn’t solve the problem and you can still operate the air conditioner manually, the remote control might be defective. Select your productPlease dispose of e-waste and plastic waste responsibly.For more information or e-waste pick up, please call 1800 40 SAMSUNG (7267864) or 1800 5 SAMSUNG (7267864) or click This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozilla Firefox browsers.Registered Office Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001 Remove dirt buildup from the batteries as well.Log in with your Samsung Account and join the Samsung Members community! My LG Air Conditioner is not responding to signals from the remote control unit - replacing batteries in RCU does not solve the problem - is it more likely to be a fault in the Sensor Unit and is this an expensive repair item? Coupons up to ₹ 20,000 only on Samsung Shop APP purchaseWithout this product, applied coupon or promotion code cannot be redeemed.Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.Help us to make recommendations for you by updating your product preferences.Coupons up to ₹ 20,000 only on Samsung Shop APP purchaseFollowing might be the reasons why your remote controller is not working properly. We will also test the remote to see if it is faulty.You can extend the life of your handheld remote control by ensuring it’s stored in the wall holder that was provided when the system was installed. The sensor of the remote control, which is in the tip …

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To remove the batteries from a split system remote control, simply slide the remote panel down to reveal the other buttons. ● Some units require a minimum remote sensor distance of 20 feet. Exposure to a spilled drink or other liquids can cause your remote control to stop working.Another approach to check if your remote is working is to rule out the fact that the unit is responsible for the malfunction.

When replacing a remote control, we recommend you invest in a brand model rather than a generic alternative.
Show Less. The LED light is responsible for sending signals to the sensor on the interface of the air conditioner unit. Universal remotes may give you the essential functions but are unlikely to offer the full range of features. As always it’s best to give us a call and we’ll come out and assist if you can’t get the unit working.


Clean the sensors to ensure there isn’t any grime on them that’s interfering either. Double-check the user manual to ensure you are using the correct batteries and also remember to inspect the remote to make sure you insert them the right way round.If you have another remote in the house that you use for another same brand split air conditioner, you can try it on the unit that’s not working. Share this conversation.

When it stops, give it an extra tug to slide the panel off completely. To do so, press the buttons you’ll find towards the bottom right side of the unit manually to see if they work. If the problem persists once you have turned the power on again, we recommend you book a service so a technician can run a diagnostic check of the system. ● If you point the remote control at the air conditioner unit and push a button with no response, you might not be close enough to the unit. You will need an infrared sensor card to check if the remote control sends out a signal correctly from the LED.Another consideration is your proximity to the unit.

If you see dirt on the contacts, clean them with a cotton swab dipped in isopropyl alcohol. Remove the batteries from inside the chamber and inspect the metal contacts of the battery chamber.

Schedule a time with us to organise a quote for your home or business. Some units require a minimum remote sensor distance of 20 feet.

Make sure the batteries work. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies.

Please read the solutions carefully:● If the batteries are inserted correctly, but the air conditioner still doesn't accept commands from the remote control, there might be dirt or blockage preventing the remote control from working correctly. on Why is My Air Conditioning Unit Not Responding to the Remote? There has been instances where people replace the batteries with "new" … Check that the metal components are not corroded and replace the batteries. Category: Australia Whitegoods. Another common cause of remote control damage is moisture. Submitted: 8 years ago. If not, a simple fix of a battery change will likely solve your issue. Walk closer to the unit and try the command again. Hi my Daikin air conditioner does not respond to the remote control, i can turn the unit on by using the on/off button on the head unit and works fine, but cannot control the temp/fan speed. If you point the remote control at the air conditioner unit and push a button with no response, you might not be close enough to the unit.

If your air conditioning unit is not responding to the remote, we recommend you follow these steps before you book a diagnostic callout.First, check if the display on the remote is working by seeing if you can read the information on it.

I have tried another remote from an identical unit and still does not respond. You can check the model number (ARC) on the back of the remote. Ask Your Own Australia Whitegoods Question. If the remote control is not responding, then it is likely the remote control's batteries are dead. I have tried changing the batteries as well.

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