We brought it back in and they handled it fine with no pushback, lent us a car and fixed it. Gerald Subaru Naperville is the only Subaru dealer in Chicagoland to offer an Exclusive Lifetime Warranty on All New Vehicles and Select Used. I called and let them know and once again they told me they would fix it.

We are so excited with our purchase, and Kelly Thomas was beyond helpful with finding a Subaru Forester 2019 for us! Enter your registered email address to request a password reset link.We'll have this time-saving information on file when you visit the dealership. Ever since the subaru brand took off we've noticed more of an emphasis on pushing service and sales and less of a personal touch. Leo excellent customer service skills won me over. Every time I visit this dealership, the experience changes.

Becky, we strive to provide our guests with excellent customer service. Why Buy from Gerald Subaru Gerald Subaru of Naperville Feeding America Directions Gerald Exclusive Lifetime Warranty Gerald Cares Subaru Love Promise Customer Testimonials Staff Facebook E-Newsletter Eco Friendly Retailer Program J.D. The service was good and the price was fair. they do a great  job on my car, every time. I told my sister about Gerald after I bought my car and she went and bought a Legacy from them and now she is mad and will be reviewing the company as well because she was lied to. Don't hesitate to contact us if there is anything else we can do for you.After an accident that totaled my car, I was suddenly in the market for a new one. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
When I tried to leave salesman told me I can't he's got my key. Finance Manager 4.9

7:00 AM My engine is fine and my transmission is the issue. Make the most of your secure shopping experience by creating an account. Leo is extremely knowledgeable, confident and funny ; you have the perfect person working for you. I worked with Kelly at Gerald Subaru who was very knowledgeable about subaru's and took all my needs and wants and presented me with the exact car i was looking for! Quality of Work It was already three to four hours of my time wasted and I wasn't going to spend any more money for their carelessness. Avoid this dealership. Employees need five ratings before we can calculate an accurate rating. Overall Experience

Our service center has only factory trained technicians who have years of experience working on Subaru's and Kia's.



Kelly worked hard to get me to fit my budget and also have a car with all the awesome luxuries i didn't have before. Make the most of your secure shopping experience by creating an account. Thank you and if you have any questions about the work that was done please feel free to contact us.took my 2017 forester in for an oil change.
From financing to parts to a wide selection of new and used Subaru vehicles for sale, we've got you covered at Gerald Subaru of Naperville. 2,835 Lifetime Reviews Sales Consultant Here at Gerald Subaru of Naperville, it is our mission to be the automotive home of drivers in the Naperville, IL area. Sales Consultant Contact the business for more information about recent service changes. Closed It looks fine now. 8:00 AM Employees need five ratings before we can calculate an accurate rating. Power Dealer of Excellence About Our Dealership Careers. I will go to the Aurora Subaru dealership with my money from here on out.

You're ready to visit Gerald Subaru of Naperville! Service Writer When I came in today I brought up the fact that they still haven't fixed the other two things they broke, and I was told that they were closed out and that he would talk to his manager about them, but they weren't going to do anything about them. Easy to work with and very professional. Wasn't expecting 20 but 15?Thank you for your feedback. I got my transmission fluid changed exactly when I was supposed to by GERALD and now there is an issue with the transmission and now they are saying that I was not supposed to do my own oil changes and that they were supposed to be done by an ASE certified mechanic. Stop by our Naperville Subaru dealership today!

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