In the U.S., your iPhone will dial 911 and connect you … If you’re using an iPhone, the Emergency SOS feature will call emergency services and notify your emergency contacts when you can’t. } You can help reduce accidental 911 calls by locking your keypad. By using Verywell Health, you accept our, How to Get 911 Right Now for Your Friend in Another State, Discover If Your 10-Year-Old, Defunct Cell Phone Can Still Call 911, Learn About Who Comes When You Call 911 and What They Need From You, 911 Dispatchers May Put You on Hold for Many Reasons, Managing Ulcerative Colitis During COVID-19 and Beyond. 911 And E911 Services. // Tap Emergency and use the dial pad to call 911. The FCC is working to ensure that wireless 911 calls are transmitted with increasingly precise location information so that first responders can quickly find and assist those in need. Listen carefully and answer as concisely as possible. if (languages === "Spanish") { National 911 Program. Simply plug it in between your existing phone and phone jack (as shown in installation diagram) and start blocking outbound (outgoing dialing) to 911. Federal Communications Commission (FCC). } } // Column 3 Header What Information Should You Give Dispatchers When Calling 911. // Once they have the information they need the call-taker can transfer you to the correct center. If you’re using an iPhone, the Emergency SOS feature will call emergency services and notify your emergency contacts when you can’t. This is because the location information is provided by your cell phone carrier and each carrier is different. You should also give your old cell phones to people who do not have a cell phone and tell them to keep it charged and that they can call 911 for free if their is an emergency. // End Column 1 Header Readers outside the U.S. can find their local emergency number HERE. Remember: responders can only respond if they know where they're going. document.write('대체 양식 요청'); The system used to locate cellphone calls is 20 years old, designed long before smart phones or GPS. When you call 911 from a mobile phone, the call often lands in a regional center. That's not enough information for the dispatcher to find you. Be prepared to provide the emergency operator with your wireless phone number, so if the call gets disconnected, the emergency operator can call you back. Federal Communications Commission (FCC). The FCC estimates that 70 percent of 911 calls are made from cell phones. // Cellular network carriers in the united states are required by the FCC to connect any call to 911 placed on their network, regardless or wether or not the call is placed from a device which has a current contract and is paid to date. } Dispatchers have to contact the company and explain the situation to ask for the location information; in cases of life or death, the companies are usually quick to comply. Calling 911 with Alexa May Be Better Than Using Your Cell Phone. Let’s suppose that you want to call a friend; the moment you press that green (or whichever color it is on your phone) ‘call’ button, your phone emits a signal for the nearest network tower to catch. document.write('Nộp đơn khiếu nại với FCC'); document.write('Centro del Consumidor'); All phones are capable of dialing 911 even without service. If you do not have a contract for service with a service provider and your emergency wireless call gets disconnected, you must call the emergency operator back because the operator will not have your telephone number and cannot contact you. } Public Safety and Homeland Security. Tell the emergency operator the location of the emergency right away. } The dispatcher will know your name (and possibly address, depending on the dispatcher’s system) and have a GPS hit on your location. Ⓒ 2021 About, Inc. (Dotdash) — All rights reserved, Verywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. // Column 1 Header Lock your keypad when you're not using your wireless phone to help prevent accidental calls to 911. Do Bluetooth Headphones Really Cause Cancer? Remember that many emergency operators currently lack the technical capability to receive texts, photos and videos. That means if you're disconnected from the dispatch center, you must call 911 back. Professional call-takers are trained to get information from you. Phase II E911 rules require wireless service providers to transmit the location of a wireless 911 call, within certain parameters for accuracy. else { //English or undefined language When you make a 911 call on a cell phone, you are sending signals through the air. For example, "#77" is the number used for highway accidents in Virginia. Updated December 2019. // If you have a cellphone but are not subscribed to any service, you can still dial 9-1-1 in an emergency and receive basic wireless 9-1-1 service. All wireless phones, even those that are not subscribed to or supported by a specific carrier, can call 911. //-->,

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