This means if you have certain streaming devices like Roku TV, you cannot watch HBO Max. These allow a user to cast media from an iPhone, iPad, Mac or other … They seem more interested in the shared subscription money play. Shlt app design. -remove all HBO Max and Hbo apps from Roku.-restart Roku - update Roku - restart Roku - add the HBO Max channel - open the HBO Max app - click on any movie or show that shows up. Unfortunately, for Roku users, since HBO Max is not yet available on the service, streamers who get HBO through their cable company won’t be able to access HBO very easily.. WarnerMedia will be replacing HBO NOW with a rebranded … share. Also, for clarity, I have added the list of devices that currently support HBO Max and the ones that don’t. I opened several items to try and watch/get a login prompt but only have a ‘preview’ option. I can access HBO Max online using my Xfinity credentials and thought I could do the same on Roku. The deal ends a seven-month stalemate between the companies, and sets HBO Max up for a big subscription boost prior to the Christmas Day premiere of Wonder Woman 1984. Log in or sign up to leave a comment Log In Sign Up. No play, no login, no subscribe... nothing. Then I went back to Roku and installed again the HBO Max channel. Re: HBO Max won't let me sign in using a new account - slightly different. At this point it prompted me with options to subscribe or sign in. Wondering how to get HBO Max? Success. UPDATE: As of Nov. 16, Roku continues to not offer support for the HBO Max app, nearly six months after the service’s launch. I had an old email address saved for HBO now in my roku from a couple years ago that it kept using no matter how many times I uninstalled and reinstalled the app, I went to the top and over to settings and logged out of that email (user name) After that it gives me the option to sign in under my correct email address. HBO Max is the streaming platform that bundles all of HBO together with even more of your favorite TV series, blockbuster movies, plus new Max Originals. Well stated. Updated Jun 10, 2020; Posted May 27, 2020 . Rokus are among the most popular streaming devices in the US, but those boxes, sticks and TVs haven't supported HBO Max's app since its launch in May. Some restrictions apply. HBO Max app - login option not available for exist... ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Manufacturer Support & Warranty Resources, Roku's CBS All Access app not allowing sign in "on my TV". However, the Roku app refuses to allow me to authenticate via my AT&T login. When I installed that new Roku, I saw that I was already logged into HBO Max when I initially brought it up. Not at all obvious design, * Watch content, like The Flight Attendant, * You will be prompted to subscribe or sign in, * Select sign in and your preferred auth method (I chose hbomax.com/tvsignin). After waiting all day for it do to this earlier, it apparently converted me to HBO Max and automatically used my log in from my old HBO account. The reason you need to sign out of all the devices is that Roku might be holding onto your old HBO login information. I did find the answer. However, there a few easy workarounds you can apply that will allow you to stream HBO Max on Roku. After restarting Roku, reinstall HBO Max. Otherwise, Roku users will be able to download the HBO Max channel on their Rokus. Download the HBO Max app and subscribe through the following app stores: Amazon Appstore Apple App Store Google Play Roku Channel Store Samsung TV. HBO Max on my phone works fine - and thank goodness I can Airplay to Roku to watch HBO Max content today. HBO Max also initially failed to get deals for support on the most popular streaming devices, Roku and Amazon Fire TV. On your terms. No option to play. HBO Max on my phone works fine - and thank goodness I can Airplay to Roku to watch HBO Max content today. Can't verify HBO Max on Roku . HBO Max is streaming on Roku after many months of negotiations, meaning that viewers will soon be able to watch "Wonder Woman 1984" and the rest of the streaming service's catalog. I feel ripped off and I am going to ask my credit card company to dispute the charge. Roku and Warner Media, which owns HBO, yesterday announced that HBO Max would be added to all Roku devices effective today. Does not require app removal, reboots, etc. HBO Max and Roku have still not settled their prolonged negotiation to get a dedicated HBO Max app onto Roku devices, but a popular workaround is on the way. Just in time for the Christmas debut of Wonder Woman 1984, WarnerMedia and Roku have cut a deal to get HBO back on the streaming platform.You can add the channel via Roku’s store here, and according to their blog post the HBO Max app will be live as of December 17th. Existing users can log in using their current credentials, while new users can sign … HBO Max to Launch December 17 on Roku Devices . Since HBO has a deal with Apple for HBO Max, it no longer offers HBO Now on iOS because all existing HBO Now members are able to port into Max. Subscribed via Roku or Amazon Appstore: Sign in using your account email and password. hbo max app did not offer any option other than 'renew subscription' when i attempted to play content. Here's how to sign in: Open HBO Max on your TV and choose Sign In (or try to play a show or movie). So, I am HOPING that on 12/20 after my original HBO subscription account expires, that HBO Max will finally let me log in with my new HBO Max account. Shares of Roku were up over 3% in after-hours trading after … Subscribed via Prime Video Channels: Sign in through Prime Video Channels. Just a suggestion. I also cancelled the subscription through Roku since I'm already paying Xfinity for HBO and get HBO Max included. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. If you already have HBO. report. For the same reason that Roku only recently became available on Amazon Fire TV, WarnerMedia (owners of HBO Max) and Roku were unable to come to an agreement over how advertising revenue should be split. I clicked on subscribe for HBO Max thinking it would take me to a sign in screen. Manufacturer Support & Warranty Resources, Roku's CBS All Access app not allowing sign in "on my TV". Not just "subscribe, subscribe, subscribe! Scroll all the way to the right & it gives you an option to log out.Quit the app, then come back & it'll give subscribe and sign-in options. I am NOT going to double pay for it and have removed my credit card information so Roku can't charge me again. That changed Thursday. Then if I say yes, I'll have two HBO Max acccounts, and if I say no, I'll have not any HBO Max I can watch on Roku. This coming from someone who does this for a living. What a poor experience by Roku. No matter what I try I do not get a sign in option on my roku 3. Ugh. App Stores. I already subscribe to HBO through Xfinity and HBO Max is included with it. I'm sorry, Danny, but that simply does not work (unless you updated the app in the hour or so between my previous post and your post...and if you did, that sends chills up my spine making me think you screwed it up even more and my "workaround" will stop working). UPDATE: As of Nov. 16, Roku continues to not offer support for the HBO Max app, nearly six months after the service’s launch. save. HBO reached a … Step 2: Reset your password. Just poor app design and poor user experience. 2 months ago. A shame this passed QA. Thu, Dec 17, 2020 6:42 PM. Instead, it wants me to (re)subscribe for $15.99/mo for a service I *already* receive via AT&T. If you are experiencing an issue with not being prompted to sign in with an existing subscription, we would recommend trying to watch a HBO Max exclusive content (e.g. HBO Max on my phone works fine - and thank goodness I can Airplay to Roku to watch HBO Max content today. Start HBO Max. And yet, everyone working on the project would NEVER understand this dead-end loop many of us are experiencing because replicating an expired subscription test scenario likely never crossed their minds. I'm pulling my hair out. The HBO MAX icon finally appeared in the channel list and I could finally view the HBO MAX content, Big Bang Theory and all! Yeah, I know the "given" reason is to make it "easier" for us to renew, but realistically we aren't going to renew and would rather you delete that info. Any input on this? The resolution:* For those being automatically authed to an expired subscription like me, you must first select the circle profile icon in the top menu (icon on farthest right)* Scroll all the way to the right option for "Sign out". if you REALLY wanted to help, you would delete all subscription info once cancelled, rather than keep it and let apps access it. There is a problem. The website is no help at all. Roku commands 44 percent of viewing time for connected TV devices, making it a great partner to have for streaming partners, including WarnerMedia’s … Flight Attendant), and you should be prompted to login to HBO Max. I read your reply. I am being taken to the subscribe page instead. But interestingly, I still did not see the Sign Out link, although I no longer needed it. I am not getting an option to sign in OR out. HBO Max is a streaming experience that bundles all of HBO together with even more blockbuster movies, classic TV favorites, plus new Max Originals. … Long story short, they're not listed as 'Comcast', but 'Xfinity' instead. How can they not be aware of the troubles we are experiencing? Click here to sign-up for HBO Max Now it seems I'm stuck paying for a month when everywhere else it's free access with my Xfinity credentials. Updated Jun 10, 2020; Posted May 27, 2020 . What a poor experience by Roku. Press the Home button on your Roku remote. The HBO Max app has been missing from Roku's popular devices since the streaming service's very beginning. HBO Max … HBO Max app - login option not available for exist... e.g. We are working to restore service as quickly as possible. This comes down to poor UX/UI design. Apple AirPlay support has been added to a variety of 4K Roku devices. THAT WORKED! Re: HBO Max app - login option not available for existing subscriptions? Except it never gives me the sign in screen. Instead, it wants me to (re)subscribe for $15.99/mo for a service I *already* receive via AT&T. My Roku #2 still would not let me sign out, so I replaced it (Roku 4) with my new Roku Ultra that I had coincidentally just bought as a replacement. All seemed to go well but, when I clicked on the HBO channel icon, it took me to the old HBO (which I canceled maybe eight months ago). With the updated operating system, compatible Roku devices will have new apps available called Apple AirPlay 2 and Apple HomeKit, according to a report by Variety.These allow a user to cast media from an iPhone, iPad, Mac or other … (Which I am enjoying, despite all the haters). End of list. As of today, Xfinity customers will have access to it. Stream Friends, Looney Tunes Cartoons, Wonder Woman, the Studio Ghibli collection, and so much more.. HBO is the streaming option for all of HBO, including original series, movies, specials, and more. You couldn't watch HBO Max on Roku—until now. I already subscribe to HBO through Xfinity and HBO Max is included with it. hide. If you sign up between December 3, 2020, and January 31, 2021, you can save 20% on your membership … I clicked on subscribe for HBO Max thinking it would take me to a sign in screen. Wasn't until a few minutes later I rage scrolled that I realized the most important option to solve this issue - sign out - was buried nearly 9 clicks away. Again, solvable by making auth features easily visible / accessible in any case. If you're already signed in, choose your... You should see a 6 character code. TV, Internet, and Digital Providers. How To Finally Watch HBO Max On Roku Devices. None of the additional content of HBO MAX was listed. It's a crying shame that Roku support provides less accurate info than a rando like me... All jokes aside, I found out how to do so from HBO themselves; unfortunately even looking at my browser history I cannot find the exact webpage that tells how to do so. Uninstall the app, reinstall it, then, when it gives you the "subscribe" font page, go up to the little circle (to the right on the top left 3 items). As announced on the Roku blog, HBO Max is now available to download on the Roku platform.. If your subscription provider … Then sign out with your browser and sign back in with your new credentials. At this point it prompted me with options to subscribe or sign in. On your terms. Can't log out of HBO Max to log into new HBO Max account, Re: Can't log out of HBO Max to log into new HBO Max account. My Roku #2 still would not let me sign out, so I replaced it (Roku 4) with my new Roku Ultra that I had coincidentally just bought as a replacement. • HBO Max Hubs devoted to your favorite fandoms. Despite launching in May 2020, HBO Max has been missing from Roku. Step 2: Reset your password If you can't sign in on any device, try resetting your password. How to Sign-Up and Download HBO Max on Roku HBO Max is now available to use on Roku devices. Today, I wanted to get going with HBO Max, but had all sort of issues, too many to recount. I started this process again tonight with another device and this logout process was key. Roku, HBO Max finally strike deal (yes, you'll be able to stream Wonder Woman 1984) Rokus are among the most popular streaming devices in the US, … 85% Upvoted. Starting tomorrow, Dec. 17, Roku users will be able to download HBO Max from the Roku channel store and subscribe directly on their Roku device to access all of HBO Max, … So I turned on the TV, rebooted the Roku and tried to find the HBO MAX icon but it was nowhere to be found. -remove all HBO Max and Hbo apps from Roku.-restart Roku - update Roku - restart Roku - add the HBO Max channel - open the HBO Max app - click on any movie or show that shows up. Apparently, Warner Media company who owns HBO Max is yet to enter into an agreement with Roku. That's with a DIFFERENT email address than my HBO account. After restarting Roku, reinstall HBO Max. Does not require app removal, reboots, etc. The app will then allow you to create a new account, or use credentials from an existing account. I'm on a Roku 3500X-Roku Stick, version 9.4.0 build … Try signing in to HBO Max on your phone, tablet, or computer (at HBOMax.com). HBO Max has landed a deal with Xfinity, for its users to be able to watch HBO Max programming without issue. Learn more. None of this has worked for me. HBO Max starts at $14.99 per month. If you can't sign in on your TV, try these steps: Step 1: Try another device. Roku is going to tell you there is no problem. Same experience and will not work for me, even after deleting the app on multiple Roku devices in our home, turning off devices and restarting. I can access HBO Max online using my Xfinity credentials and thought I could do the same on Roku. Just poor app design and user experience. This means if you have certain streaming devices like Roku TV, you cannot watch HBO Max. Earlier this month, HBO announced that they would be sunsetting HBO GO on July 31st and migrating those users to a new HBO App (in addition to the HBO Max App). Only after signed out can one do what you suggest. @grayjaso1 wrote:. Instead, it wants me to (re)subscribe for $15.99/mo for a service I *already* receive via AT&T. Flight Attendant), and you should be prompted to login to HBO Max. With thousands of available channels to choose from. Roku and WarnerMedia have fought over HBO Max for months, but now, the streaming service is finally coming to Roku’s 46 million customers. AT&T Community Forums. With the updated operating system, compatible Roku devices will have new apps available called Apple AirPlay 2 and Apple HomeKit, according to a report by Variety. Sign in. One has to accept the default sign-in, and then sign out once able to via the top menu. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, the Roku app refuses to allow me to authenticate via my AT&T login. Context is everything. Roku provides the simplest way to stream entertainment to your TV. Roku commands 44 percent of viewing time for connected TV devices, making it a great partner to have for streaming partners, including WarnerMedia’s new HBO Max. Stay on this screen while you grab your phone or a computer. level 1. Note that you cannot do this via Roku alone... you will need to logon via computer/phone as well. 11 comments. Because, when that info is accessible on other devices and causes inconveniences  (if not actual identity crises) on those devices, you have overstepped your bounds. Uni stalled, restarted, unplugged, reinstalled, still no option. I tried to do this but it is not asking me to sign in. The reason you need to sign out of all the devices is that Roku might be holding onto your old HBO login information. There’s no details mentioned on what the two negotiated for the return of HBO, but it solves a major missing item for … What a poor experience by Roku. I already subscribe to HBO through Xfinity and HBO Max is included with it. I even tried going to my HBO Max phone app and telling it to sign out all devices, and waiting the requisite 4 hours it says it may take. When I installed that new Roku, I saw that I was already logged into HBO Max when I initially brought it up. Nope, no luck. HBO Max. Roku provides the simplest way to stream entertainment to your TV. In fact, I downright accused them of manipulating data to try to get you to subscribe via Roku instead of someone else. (Which, by the way, is exactly what led to the hold-up in the first place. I know you won't do this, as it lets you keep our info and sell pass it on to others. On your terms. However, there a few easy workarounds you can apply that will allow you to stream HBO Max on Roku. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. So, I thought, okay, I'll just sign out and sign back in with my new HBO Max account. I tried the old HBO icon and it just opened the old HBO. It is IMPOSSIBLE to contact Roku to resolve this issue. If you already have HBO. ", At least it's not Cyberpunk 2077? Poor form for a platform very late to the HBO Max fray. What I said, but with more detail. I don't have a fix for you, but just wanted to let you know the same thing is happening to me. I couldn't find Comcast on their list. Now it seems I'm stuck paying for a month when everywhere else it's free access with my Xfinity credentials. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you subscribe to HBO through Amazon Appstore, Apple, Google Play, Roku Channel Store, Samsung TV, WarnerMedia, Consolidated ... Download the HBO Max app and sign in with your existing HBO email and password, choose Access all of HBO Max, and start streaming instantly. The move comes after WarnerMedia made a … Learn more about what’s on HBO Max or go ahead and sign up now. HBO Max has launched with all … With thousands of available channels to choose from. Re: HBO Max app - login option not available for existing subscriptions? As a result, the new HBO Max channel will crash. Roku and WarnerMedia have fought over HBO Max for months, but now, the streaming service is finally coming to Roku’s 46 million customers. ©2020 WarnerMedia Direct, LLC. It accepted my signin credentials from my existing HBO Max account. best. Im not sure if the logout needs to be followed by a restart but I did that too prior to attempting to login to HBO Max. Xena finale (S6E22) is missing from Roku Channel content!. Re: Can't log out of HBO Max to log into new HBO Max account. The two companies couldn't come to an agreement on the cut one would take from the other on those sign-ups.) No option to sign in anywhere. We show you have to sign-up for a free trial, download the HBO Max on Roku, and begin watching your HBO Original series, Max Originals, past seasons of Game of Thrones, The Sopranos, Big Bang Theory, South Park, The … Power outages and damage from Winter Storm Uri may be affecting service for some customers. Scroll up or down and select Streaming Channels. … With thousands of available channels to choose from. If you have an iOS device, you can also use AirPlay, to stream HBO Max from your iOS device to your Roku streaming player. But I fear that it will get stuck on some message saying something like "your HBO subscription has expired, do you want to renew?" With thousands of available channels to choose from. Thinking back,  I probably did this with the prior device that spawned this thread this morning prior to the initial remove-update-reboot process that I thought provided success. Start streaming HBO Max today. It must have taken the log in from my other Roku #1. But interestingly, I still did not see the Sign Out link, although I no longer needed it. Also, for clarity, I have added the list of devices that currently support HBO Max and the ones that don’t. It still logs me back into my old HBO account automatically. TV devices: Amazon Fire TV, Android TV, Apple TV, PlayStation, Roku, Samsung TV, Xbox, Xfinity TV Box. If … Easily solved for by ALWAYS providing the user choice to sign out / change profiles. Please keep us posted if you are still experiencing an issue. Flight Attendant, Intelligence, Justice League, etc. I expected it would ask me for my sign in credentials, but it did not. As of today, Xfinity customers will have access to it. Note: I had the same problem, and could not find an answer. I am a subscriber to regular HBO, purchased and managed through Roku. Choose a Profile if more than one has been setup. “HBO Max is an incredible product with an unparalleled content offering that puts the consumer at the center, and we’re thrilled that Roku users will be able to experience all the great stories HBO Max has to offer,” said Tony Goncalves, Chief Revenue Officer, WarnerMedia. Can't verify HBO Max on Roku. Want to sign-up and install HBO Max on Roku? Went to sign up for HBO GO on my Rokus but got hung up on the part where you select your cable provider on the HBO GO activation site. 2020-12-16T13:30:00-08:00. how do I sign out of HBO Max on Roku? SAN JOSE, Calif.-Dec. 16, 2020 - Roku, Inc. (NASDAQ: ROKU) and WarnerMedia today announced an agreement to bring HBO Max to the Roku platform. Now, remove the HBO Max from Roku and restart the device. If you have a Roku voice remote, press the Microphone button and say "HBO Max" to add the channel. Sort by. Now it seems I'm stuck paying for a month when everywhere else it's free access with my Xfinity credentials. Now, remove the HBO Max from Roku and restart the device. Otherwise, you can get HBO Max from the Channel Store using the steps below. It accepted my signin credentials from my existing HBO Max account. As a result, the new HBO Max channel will crash. HBO Max is only accessible in the U.S. and certain U.S. territories. How to watch HBO Max on Roku: Stream to your TV with Apple AirPlay, Android or Windows. However, they obviously are aware of the problem and Roku is either unaware or chooses to ignore it. A random web search gave it to me, but unfortunately even with a search of my history I cannot find the exact site with the answer. HBO Max has landed a deal with Xfinity, for its users to be able to watch HBO Max programming without issue. The two companies couldn't come to an agreement on the cut one would take from the other on those sign-ups.) Cool. If you subscribe to HBO through Amazon Appstore, Apple, Google Play, Roku Channel Store, Samsung TV, WarnerMedia, Consolidated ... Download the HBO Max app and sign in with your existing HBO email and password, choose Access all of HBO Max, and start streaming instantly. When I go into what is now displayed as HBO Max on my Roku none of the HBO Max exclusive content is available; e.g. Thanks again to the nice lady at Comcast tech support for getting me unstuck!

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