Lufthansa cancelled our flights from Iowa to Ireland in early March. Has anyone had a refund from Lufthansa? My flight was cancelled in April due to COVID-19. No where near a month, much less 3. This year, around €2.7 billion worth of airline tickets have already been refunded to 6.3 million passengers who have requested them, mainly because their flights were cancelled due to the coronavirus epidemic. I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. I should note that we booked all the flights directly through Lufthansa. Answer 1 of 208: Has anyone had a refund from Lufthansa? I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106412022', '');}, 'log_autolink_impression');flights from Iowa to Ireland in early March. Re: Refund from Lufthansa due to COVID-19, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Did you ever try your card provider, Hery? I’m currently residing in Czech Republic, for further info. All forums . Preview. To use our mobile site, please enable JavaScript. Frontier Airlines Seat Question....Stretch vs Exit Row? Chairman and chief executive Carsten Spohr warned that the entire travel industry was at risk due to demands for refunds. At least with government support there is a reasonable chance of getting a refund, even if it is delayed. Just wanted to pitch in here and inform that this morning (July 3rd) I received the refund from Lufthansa for mid-May (ta && ta.queueForLoad ? Preview. Wait in comfort in the transit area: As a Lufthansa passenger, you will now receive a 10% discount in the MY CLOUD Transit Hotel Frankfurt, where you can relax while awaiting the results of your COVID-19 test. To log in, enter your surname and booking number. I had a Lufthansa (ta && ta.queueForLoad ? Did anyone got successful refund from Lufthansa due to Covid cancellation? Has anyone had a refund from Lufthansa? I paid for the ticket with a check. At least two people have responded on the last couple of pages to say they have received a refund. The last few comments on this thread give some hope that our refund will come through soon. Crooks. LH had to negotiate with the German government for their bailout which was not confirmed until last week. Refund with lufthansa is not easy and when you call their operators they will tell you 10-14 business days well i am waiting for my refund already 2 months. It’s no-body’s fault, the pandemic could not have been predicted, but there are going to be a lot of losers, not least those employed at all levels in the airline industry. Also, how long have you been waiting, maybe try speaking with your credit card provider to see if they can offer you any advice or assistance in doing a claim. There it is said that Reservation is non-refundable. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, OVAGO booking site gouging customers during COVID19 pandemic, Travel from India to Canada via Amsterdam. To date, over six months later, we have not received our refunds. I didn't even know until I checked my booking on March 13th. Pretty much wrote the $12k off, but looks like found money. ... Swiss and Lufthansa on behalf of … So it appears that they have finally started to move on refunds. There were 4 choices at the time I cancelled and after I selected refund, there was no notification from Lufthansa that I was not entitled to a cash refund AND the customer reps kept telling me that my refund was being processed and to wait 4-6 weeks. Due to COVID19, both flights were cancelled on 14 March 2020. As a result, many companies were deluged with requests for refunds and at the same time had to send their staff home to work. Your message. Extremely disappointed with this company. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107120416', '');}, 'log_autolink_impression');airlines are forced to seek support from commercial backers or face liquidation the chances are not so promising. I then called and they were very nice and said I would get a full refund. I will take the advice and file a claim with Credit Card company. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus. Have not had any notification , the money just turned up in my credit card account. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107840775', '');}, 'log_autolink_impression');flights. Read our community guidelines. "Did anyone got successful refund from Lufthansa due to Covid cancellation?". Your message. All booked via LH.com I received the email on the booking for 3 but not on the booking for me. I didn't even know until I checked my booking on March 13th. Here's an updated master list of airline policies. According to my bank statement, the transaction was ordered on June 22nd but it looks like it takes almost two weeks to clear. Lufthansa boss Carsten Spohr recently stated that the total amount of reimbursements for his company will be €3 billion. What if you bought air/hotel and foreigners are prohibited? There are still a million files to be processed, Lufthansa said Friday. I didn't even know until I checked my booking on March 13th. If you have a ticket for a flight cancelled by us, you can obtain a refund free of charge by using our Refund form. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106412022', '');}, 'log_autolink_impression');flights from Iowa to Ireland in early March. Time will tell. It's a sad fact that Europe was hit much harder than the US in the early days of the pandemic, although that seems to have reversed now. Air Travel forums . Where (ta && ta.queueForLoad ? These were for lufthansa (ta && ta.queueForLoad ? This is absolutely scandalous. Lawsuits filed demanding refunds for flights the airlines canceled because of the COVID-19 pandemic have barely gotten off the ground, with at least two dismissed by federal judges so far. Re: Refund from Lufthansa due to COVID-19. Received a generic email from LH yesterday acknowledging that my refund application had been received, inviting me (again) to take a voucher or reschedule, and advising that my refund should take up to a further 6 to 8 weeks. Airliners cancelled their flight due to Covid 19 and I couldn't travel due to it. Although United and LH are in the same alliance, I think it is a loose business arrangement covering route and ticketing agreements. Passengers are entitled to a cash refund for a cancelled flight under EU law, but airlines have been only offering vouchers during the Covid-19 crisis. Lufthansa is one of those giving passengers the runaround, with diversionary tactics and obstacles to refunds. How did you get through on the phones? I'd just like to add that we also had another flight cancelled for today with United and received a refund in 2 days. Within a week. Same experience as many here have described. Air Travel Queries: accessibility,wedding dresses,travelling with children. I'd be willing to get a voucher but I'm concerned it won't be honored if the airline decides to go bankrupt. Lufthansa cancelled our flights from Iowa to Ireland in early March. Absolutely shameful how LH has handled the situation especially given the bailout. Lufthansa cancelled our (ta && ta.queueForLoad ? Answer 11 of 208: Has anyone had a refund from Lufthansa? How do I effectively communicate with an airline? World Travel Inc in January from USA to Poland via Germany. In my case, It has been more than 5 months and nothing (since March 15th) € 1,130. Ask a question Recent Conversations. So while they are in the same alliance, United and LH could not be more different in their customer service. Brussels officials have so far insisted that existing rules be upheld and airlines forced to refund … These goodwill rules are also valid for the entire Lufthansa Group (SWISS, Lufthansa, Austrian Airlines, Brussels Airlines and Eurowings). I have been promised a refund for an used part of my Lufthansa business class flight, when they couldn’t get me home due to cancelled flights.So having to book a new flight home with a different airline.I have been waiting for 1 month for this refund, and now have been told they are not dealing with refunds at all at the moment, and will not be for a considerable time. Lufthansa is happy to be resuming more flights globally in June including the Munich to Los Angeles ...[+] route. I then called and they were very nice and said I would get a full refund. BTW, these were non refundable tickets. more, Reply to: Refund from Lufthansa due to COVID-19. According to their twitter, it’s not a first come first serve queuing system but I’m trying either way. I will try and let you know regardless of the result. I have been waiting for a refund from those scammers for 4.5 months now. They were suppoused to refund the entire ticket as it was cancelled withing the 24hours cancellation period . This is the version of our website addressed to speakers of English in the United States. Yup, I received the same generic email which is good news I think. The German airline has refused a refund to a teenager whose flights to … ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107119970', '');}, 'log_autolink_impression');flights cancelled on April 17th. I'd be willing to get a voucher but I'm concerned it won't be honored if the airline decides to go bankrupt.

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