Click to enjoy the latest deals and coupons of Grocery Gateway and save up to 50% when making purchase at checkout. Facing ‘overwhelming demand,’ grocery chains warn of food-delivery delays News Mar 25, 2020 by Rosa Saba Toronto Star More and more Canadians are turning to online food-delivery services amid the COVID-19 crisis, causing long wait times for customers. Even so, it had to stop accepting new customers last Thursday; more than 2,000 people have signed up for its waiting list.

Uh oh, the timer just went off! She has been attempting to book a time slot for grocery delivery from Metro, Walmart, the Cornershop app and the Grocery Gateway service owned by Longo’s, with no luck. For more about Longo’s COVID-19 response, please visit Like many grocery retailers we are experiencing an increase in orders, however, in response, we’ve increased our shopper and delivery driver Team Members as well as increased assistance in Customer Care.

As updates are made available, we will be updating our policies regularly to ensure the safety of our Team Members and continued safe delivery to our Guests. We offer the option of placing your order by phone for a more enjoyable shopping experience. Please … Your personal shopper packs your order with care and delivery is as soon as tomorrow. Our fufilment centre also undergoes a regular deep cleaning and sanitization. If you do not complete your modifications and checkout, your original order will be delivered to you without the changes you made. Their status (pending, submitted, completed and cancelled) is listed on this page. She has been attempting to book a time slot for grocery delivery from Metro, Walmart, the Cornershop app and the Grocery Gateway service owned by Longo’s, with no luck. Due to technical reasons, we have temporarily removed commenting from our articles. This is a space where subscribers can engage with each other and Globe staff.

Frozen items chill together while en route to you in a cooler that maintains their temperature for a minimum of 8 hours, and are removed only upon delivery to your door. This is a space where subscribers can engage with each other and Globe staff. We hope to have this fixed soon. The Grocery Gateway website is WCAG 2.0 Level A compliant and accessible to screen readers. Uh oh, you started to modify your order but didn't complete your changes. Until further notice, our delivery team members will refrain from entering into Guest’s homes. Please call 877-447-8778. Grocery Gateway might normally be a great option for online grocery delivery in Toronto but unfortunately they're currently flooded with orders and unable to keep up with demand.. It plans to hire 10,000 more staff in Canada largely dedicated to e-commerce. Instacart is now planning to hire 30,000 more shoppers in Canada. Metro has seen delivery windows fill up within 10 minutes of being posted online. Read our Please log in to listen to this story. We are working tirelessly with our supplier partners to ensure you have access to fresh food and essentials at fair prices during this challenging time.

If you would like to write a letter to the editor, please forward it to Welcome to The Globe and Mail’s comment community. For regular updates on our delivery policies, please refer to this page.• If you or a member of your household are under self-quarantine, have been diagnosed with coronavirus (COVID-19) or may have come into contact with someone that has, we ask that you contact our Customer Care Centre at • Wash your hands frequently with soap and warm water for 15 seconds. We offer the option of placing your order by phone for a more enjoyable shopping experience. Uh oh, the timer just went off! Update as of March 16, 2020: Due to current events, and in the interest of the health and safety of our Guests and Team Members, we will not be accepting product or delivery bag returns until further notice. This is a space where subscribers can engage with each other and Globe staff.We aim to create a safe and valuable space for discussion and debate.

No worries! Many companies have not built enough capacity to handle a sudden shift in people’s shopping habits.“The demand has exploded for e-commerce,” said Metro Inc. spokesperson Marie-Claude Bacon. You need to create an account to create your own grocery lists Costco members receive free 2-day deliveries with qualifying orders, and for specialty, organic products, Fresh City Farms and Organic Garage deliver within a certain radius. Already have an account? Ms. Richard, 51, has been trying to prevent the spread of COVID-19 by remaining inside her apartment in Toronto, and staying away from stores. We are committed to providing you regular updates on the steps we’re taking to combat the spread of COVID-19. Grocery Gateway has the ability to raise the delivery charge easily. Uh oh, the timer just went off! You cannot cancel an order after the cut-off time. Handwashing stations are available at the entrance and throughout our facility. Please add me to Grocery Gateway by Longo's email list.

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